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Policies & Payments

We work hard to maintain a high quality of service and fair prices. To fulfill that mission, we provide multiple convenient payment methods for your pet's care. Payment is required at the time services are rendered, and estimates are offered for all surgeries and hospitalizations before treatment. We accept a variety of payment options, including cash, Visa, Mastercard, Discover, and American Express.

Accepting Visa Accepting MasterCard Accepting Discover Accepting American Express


Financing Options

In the unfortunate event that your pet experiences a medical emergency, or requires more advanced care, we have arranged for third-party financing options which allow you to pay for your pet’s care over time.  ScratchPay and CareCredit are available, however, they are not available on our mobile clinic.  For more information, or to apply, please click on one of the options below:
 

Accepting CareCredit
CareCredit is a personal line of credit for healthcare, both human and veterinary, that works like a credit card. To apply, click here for the CareCredit Online Credit Application or call their 24/7 phone number at 1-800-365-8295.


Accepting scratchpay
ScratchPay offers financing options ranging from $200 - $10,000. Visit scratchpay.com or text PAY to 213-296-0817 to apply.

Jacksonville Community Pet Clinic - West Policies

Jacksonville Community Pet Clinic - West